The client needed to upgrade its landowner (CRM), real estate acquisition and asset management systems in order support the objectives of a massive new land acquisition program. Relevant data was housed in two stand-alone systems plus multiple spreadsheets. Reporting was difficult since various data sources (often with conflicting data) had to be analyzed in an effort to obtain accurate information. Workflow status was unavailable since land acquisition workflows were not systematically tracked.
The client retained us to perform an assessment of its current systems and processes, lead the development of requirements, and provide assistance in the evaluation and selection of the replacement solution.
Working with the client’s Executive Sponsor and key stakeholders, we defined the key system requirements and developed the overall conceptual architecture for the replacement system. In order to obtain a common understanding of the need for and objectives of the new solution, we published and disseminated a simplified visual representation of the key requirements, and came up with a new name – Integrated Real Estate Information System, or IRIS, for the future solution.
Following requirements definition, we estimated the expected initial system acquisition costs under various scenarios ranging from implementation of a packaged solution to development of the system using custom development tools. We performed a “build versus buy” analysis, and determined that a commercial solution, if available, would be the most cost effective solution.
We performed an extensive analysis of over 30 different vendor applications, and identified and rank-ordered several that would meet requirements with configuration and/or customization. We developed and employed a multi-attribute decision model to identify and evaluate each of the potential solutions against key criteria.